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April 2025
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February 2025
Feb 26, 2025
1 incident

Frontend Performance Degradation Post-Mortem: High Availability Configuration...

Resolved Feb 26 at 01:00pm CET

Post-Mortem Report

Issue Description

We experienced a significant performance degradation on our frontend services due to an unintended side effect of enabling a "High Availability" feature on one of our providers. This configuration change resulted in increased routing latency to our servers.

Impact

  • Response times increased to ~4 seconds (normal response time is few milliseconds)
  • All requests were completing successfully but with significant delay
  • No automatic alerts were ...